“We use this data to focus our marketing on EXACTLY what our customer base is interested in. We don’t have to spend time and money guessing anymore.”
Quick WINS:
Actions that have the shortest path to realization and bring worthwhile results.
(Do this first.)
What would you do if you knew?
Hotline & Snaps
Know NOW when someone is unhappy & needs you to be in recovery mode. Snaps for great service! Reward NOW & watch your team become service masters!
Events & Festival
Gather email addresses, fun customer photos, and a quick “greatest winery ever!” quote and move on!
From receipt: “How did we do?”
Call-in
Wondering what your customers experience when they call you?
Now you can KNOW.
Great for “What if” thinking…
Get:
- Top of MIND placement
- Engagement
- Actionable INSIGHTS
- Candid comments (eWOM)
- Email addresses
- Photos you can use
- Resolution items
Our tools engage YOUR customers to:
Skip the form:
Kristofer Sperry
1.812.720.9606 US
49.0176.8747.3151 EU (WhatsApp reaches me also)
“Check out what my friend Kristofer has been working on. Being that I work with data everyday, it is a very powerful tool that can be used in so many ways!”
Within our first 27 responses we learned/received from our customers:
- (2) product suggestions.
- 1 of our guests doesn’t come anymore because he doesn’t know where our handicapped parking is (with an email address so I could write him).
- I had lost $230 of event sales because she got hung up in our ticket buying process (and didn’t contact me).
- (6) great marketing quotes.
- (2) really cool photos (with permission to use).