“We use this data to focus our marketing on EXACTLY what our customer base is interested in.  We don’t have to spend time and money guessing anymore.”

Eric Cotton, Silver Crest Cellars

Quick WINS:

Actions that have the shortest path to realization and bring worthwhile results.

(Do this first.)

What would you do if you knew?

Hotline & Snaps

  • Know NOW when someone is unhappy & needs you to be in recovery mode.  Snaps for great service!  Reward NOW & watch your team become service masters!

Hotline & Snaps

Events & Festival

  • Gather email addresses, fun customer photos, and a quick “greatest winery ever!” quote and move on!

    From receipt: “How did we do?”

Events & Festival

Call-in

  • Wondering what your customers experience when they call you?

    Now you can KNOW.

    Great for “What if” thinking…

Coming Next!

Get:

  • Top of MIND placement
  • Engagement
  • Actionable INSIGHTS
  • Candid comments (eWOM)
  • Email addresses
  • Photos you can use
  • Resolution items

Our tools engage YOUR customers to:

Ready to talk?

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Skip the form:

Kristofer Sperry

kristofer@swsi.info

1.812.720.9606 US

49.0176.8747.3151 EU (WhatsApp reaches me also)

“Check out what my friend Kristofer has been working on.  Being that I work with data everyday, it is a very powerful tool that can be used in so many ways!”

Will Stolincy, ComDoc

Within our first 27 responses we learned/received from our customers:

  • (2) product suggestions.
  • 1 of our guests doesn’t come anymore because he doesn’t know where our handicapped parking is (with an email address so I could write him).
  • I had lost $230 of event sales because she got hung up in our ticket buying process (and didn’t contact me).
  • (6) great marketing quotes.
  • (2) really cool photos (with permission to use).
Kristofer, Myrddin Wine Company