“We use this data to focus our marketing on EXACTLY what our customer base is interested in. We don’t have to spend time and money guessing anymore.”
Actions that have the shortest path to realization and bring worthwhile results.
(Do this first.)
What would you do if you knew?
Hotline & Snaps
Know NOW when someone is unhappy & needs you to be in recovery mode. Snaps for great service! Reward NOW & watch your team become service masters!
Events & Festival
Gather email addresses, fun customer photos, and a quick “greatest winery ever!” quote and move on!
From receipt: “How did we do?”
Wondering what your customers experience when they call you?
Now you can KNOW.
Great for “What if” thinking…
- Top of MIND placement
- Actionable INSIGHTS
- Candid comments (eWOM)
- Email addresses
- Photos you can use
- Resolution items
Our tools engage YOUR customers to:
Skip the form:
49.0176.8747.3151 EU (WhatsApp reaches me also)
“Check out what my friend Kristofer has been working on. Being that I work with data everyday, it is a very powerful tool that can be used in so many ways!”
Within our first 27 responses we learned/received from our customers:
- (2) product suggestions.
- 1 of our guests doesn’t come anymore because he doesn’t know where our handicapped parking is (with an email address so I could write him).
- I had lost $230 of event sales because she got hung up in our ticket buying process (and didn’t contact me).
- (6) great marketing quotes.
- (2) really cool photos (with permission to use).