Focus on SERVICE2019-07-10T10:49:42+02:00

Focus Topic:

The quality and value of SERVICE

Direct to Consumer Interactions

Current FOCUS ON survey response statistics:

Loyal customers provide positive endorsements and online reviews that can help businesses strengthen their brand. A loyal customer on average is 10 times more valuable than their first purchase. Research shows that people often make purchasing decisions based on recommendations from family and friends, rather than on advertising messages.

  • 97 percent of customers will tell others about very good or excellent customer service experiences.
  • 70 percent would spend more money with a company that has excellent customer service.
  • 24 percent will return to businesses two or more years after a good customer service experience.
  • 59 percent would try a new company to receive better customer service.
Entrepreneur Magazine

Deeply UNDERSTAND:

How many responses do you want?

  • Define your SERVICE Elements

  • Segment SERVICE models

  • Understand VALUE ranking

  • Grow your E-mail list

  • Receive candid comments

200

120$(+tax)
  • 200 cleaned results
  • Non-limited Timeframe*
  • Monthly Analysis Reports
  • .
  • Recommended Qualification:
  • Facebook 2,000
  • Email List: 1,000

600

360$(+tax)
  • 600 cleaned results
  • Non-limited Timeframe*
  • Monthly Analysis Reports
  • .
  • Recommended Qualification:
  • Facebook 6,000
  • Email List: 2,000

1000

600$(+tax)
  • 1,000 cleaned results
  • Non-limited Timeframe*
  • Monthly Analysis Reports
  • .
  • Recommended Qualification:
  • Facebook 10,000
  • Email List: 3,000

Unlimited

960$(+tax)
  • Your OWN Unlimited results
  • 3 months**
  • Monthly Analysis Reports
  • .
  • Recommended Qualification:
  • Facebook 12,000
  • Email List: 4,000

*  If it is going slow…reach out! We can help you to get your results!

** Time to be extended if required to reach at least 1,600 responses.

Interested but unsure? Let's Talk:

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Implementation Steps: