Warning: customer INSIGHTS are addictive!

I would never recommend something that I had not tried myself. We did our first survey run with our Facebook account. An average post receives between 300-500 views. We posted and I went to dinner very excited to see what would happen. I was simply amazed! Not only were we getting responses but in the first 27 responses I had learned: (2) new really good product suggestions, that one of our guests doesn’t come because he doesn’t know where our handicapped parking is, that I had lost $230 of event sales because she found our ticket buying process difficult, gotten (6) great marketing quotes and (2) photos. 24 hours later we had 54 responses, many actionable suggestions and it will be live all month! Next we will send it out to our email list and put it on our website. Worth it? Without a doubt! Can’t wait for more!

Kristofer, Myrddin Wine Company

Your CUSTOMERS will tell you everything you want to know…

IF YOU ASK.

We help you ASK.

360° wine customer INSIGHTS collection system

Really Great Surveys

Our 360° survey and analytics system gathers INSIGHTS from your customers in a quick and engaging way and delivers them to you. You gather email addresses, photos, marketing quotes and direct feedback.

Motivating Incentives

Create a win-win reason for your customers and potential customers to participate. Use your email list, social media, website, sales room and other opportunities to ask. Together we create valuable 2-way communication.

ACTION!

Our customers are wonderfully full of surprises! They want us to succeed. This program gives them an easy way to help! LISTEN then strategize, prioritise, and ACT.

The 360° Customer INSIGHTS program is for wineries that:

are looking for new, fun, & informative ways to connect with customers.
will DO something with the emails, photos, quotes and feedback the system brings them.
believe in building relationships.
would rather make wine than play with survey software.

It’s just that SIMPLE.

Sample Survey and Results:

Example Survey

Sample Email of Individual Results

Sample of General Report

Get Started

OR

I am interested but unsure, please contact me!

Maybe not the most optimistic thought ever…

but together we have a solution!

Quick & Meaningful

2:26 average minutes per survey. Asking in the right way to gain actionable INSIGHTS.

2-Way

Customers are tired of being talked at. Try listening.

Very Useful

Grow your customer email list and collect photos, quotes and testimonials.