Warning: customer INSIGHTS are addictive!

I would never recommend something that I had not tried myself. We did our first survey run with our Facebook account. An average post receives between 300-500 views. We posted and I went to dinner very excited to see what would happen. I was simply amazed! Not only were we getting responses but in the first 27 responses I had learned: (2) new really good product suggestions, that one of our guests doesn’t come because he doesn’t know where our handicapped parking is, that I had lost $230 of event sales because she found our ticket buying process difficult, gotten (6) great marketing quotes and (2) photos. 24 hours later we had 54 responses, many actionable suggestions and it will be live all month! Next we will send it out to our email list and put it on our website. Worth it? Without a doubt! Can’t wait for more!

Kristofer, Myrddin Wine Company

Your CUSTOMERS will tell you everything you need to know…

IF YOU ASK.

We help you ASK.

360° INSIGHTS collection program

Our 360° survey and analytics program gathers INSIGHTS from your customers and delivers them to you.

Communication channels

Using your email list, Facebook, website, sales room and other opportunities to ask your customers we create 2-way communication.

Customer INSIGHTS you can use

Stop wondering what your customers would like from you.

ASK.

Then get out in front!

The 360° Customer INSIGHTS program is for:

Wineries that want to UNDERSTAND their customers to evolve & improve.
Wineries that want results & to realize a competitive advantage.
Wineries that want involved customers.
Wineries that would rather make wine than play with survey software.

It’s just that SIMPLE.

Interested? Great! Let us know!

Please use these 4 questions to start our conversation:

Sample Survey and Results:

1st Survey Myrddin Wine Company Used

Sample Email of Individual Results

Sample General Report from Myrddin Winery’s 1st Survey

Test it out with this survey just for you:

Wine Industry Needs Analysis Survey

Quick & Meaningful

3:34 average minutes per survey. Asking in the right way to gain actionable INSIGHTS.

2-Way

Customers are tired of being talked at. Try listening.

Collect

Grow your customer email list and collect photos, quotes and testimonials.