Happy Customers

“We use this data to focus our marketing on EXACTLY what our customer base is interested in.  We don’t have to spend time and money guessing anymore.”

Eric Cotton, Silver Crest Cellars

Customer engagement

& learning tools for wineries.

What would you like to achieve?

It is an art to ASK in the right way to learn what it is that you would really like to KNOW.

That’s what we do particularly well.

We have developed tools to engage and learn from YOUR customers how you can best serve them.

Use these tools “as is” or customise to reach your specific strategic objectives.


  • Provides a complete picture of how YOUR customers experience your business.


Focus on…

  • Understand in depth: your customer view of PRICING, SERVICE, WINE CLUB

Focus on…

Quick WINS…

  • Quick tools for very specific purposes: EVENT, HOTLINE, & CALL-IN.

Quick WINS


  • Top of MIND placement
  • Engagement
  • Actionable INSIGHTS
  • Candid comments (eWOM)
  • Email addresses
  • Photos you can use
  • Resolution items
Warning: customer INSIGHTS are addictive!

International Wine Customer SNAPSHOT:

Who are your customers NOW?

Let’s find out!

Large or small, if you serve wine customers you are invited to join our comparative study.

Click here to let us know that you are interested

Get the details: download the Project Description (pdf)


we engage YOUR customers to:


35% savings when you order now for Jan. 31, 2020 delivery.

Now: $318               After Jan 31: $489

Wine Club Market Report December 2019

Ready to talk?

* indicates required

Or skip the silly form…

Kristofer SPERRY


1.812.720.9606 US

49.0176.8747.3151 DE

Stephen MENKE


1.217.721.4307 US

(WhatsApp reaches us too.)

“Check out what my friend Kristofer has been working on.  Being that I work with data everyday, it is a very powerful tool that can be used in so many ways!”

Will Stolincy, ComDoc