Superior Wine SERVICE International

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Home 2018-08-20T08:39:09+00:00
Warning: customer INSIGHTS are addictive!

I would never recommend something that I had not tried myself.  We did our first run with our Facebook account.  An average post receives between 300-500 views.  We posted and I went to dinner very excited to see what would happen.  I was simply amazed!  Not only were we getting responses but in the first 27 responses I had learned: (2) new really good product suggestions, that one of our guests doesn’t come because he doesn’t know where our handicapped parking is, that I had lost $230 of event sales because she found our ticket buying process difficult, gotten (6) great marketing quotes and (2) photos.  24 hours later we have 54 surveys, many actionable suggestions and it will be live all month!  Next we will send it out to our 3,400 person email list and put it on our website.  Worth it?  Without a doubt!  Can’t wait for more!

Kristofer, Myrddin Wine Company

Your CUSTOMERS will tell you everything you need to know…

IF YOU ASK

We help you ask:

Your communication channels

Using your email list, Facebook, website, sales room and other opportunities to ask your customers we create 2-way communication.

Our 360° INSIGHTS collection program

Our 360° survey and analytics program gathers INSIGHTS from your customers and delivers them to you.

Customer INSIGHTS you can use

Stop wondering what your customers would like from you.

ASK.

Then get out in front!

Our 360° Customer INSIGHTS program is for:

  • Wineries that want to UNDERSTAND their customers.

  • Wineries that want to evolve & improve.

  • Wineries that want a competitive advantage.

  • Wineries that want involved customers.

  • Wineries that would rather make wine than play with survey software.

  • Wineries who want results.

Sample Survey and Results:

Survey Myrddin Wine Company Used
Sample Email of Individual Results
Sample General Report from Myrddin Winery Survey

Our wine industry needs survey for you to please fill out:

Our Industry Needs Analysis Survey

Our INSIGHTS program is specifically designed for wineries and gives you the following advantages:

Quick

Always short and direct enough to get good response rates.

Meaningful

Asking the right questions in the right way.  Now that’s the trick, isn’t it?

Open

Every survey has a fill in question.  These can be the real gems.

Analytics

What do your responses tell you?  This is where the analytics step in.

2-Way

Customers are tired of being talked at.

Try listening.

Email List

Build your email list in a new way.

  • Warning: customer INSIGHTS are addictive!

Now what?

Ask for more information

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