EN2019-12-12T14:30:23+01:00
Happy Customers

“We use this data to focus our marketing on EXACTLY what our customer base is interested in.  We don’t have to spend time and money guessing anymore.”

Eric Cotton, Silver Crest Cellars

Customer engagement

& learning tools for wineries.

What would you like to achieve?

It is an art to ASK in the right way to learn what it is that you would really like to KNOW.

That’s what we do particularly well.

We have developed tools to engage and learn from YOUR customers how you can best serve them.  Use these tools “as is” or customise to reach your specific strategic objectives.

360° INSIGHTS

  • Provides a complete picture of how YOUR customers experience your business.

360° INSIGHTS

Focus on…

  • Understand in depth: your customer view of PRICING, SERVICE, WINE CLUB

Focus on…

Quick WINS…

  • Quick tools for very specific purposes: EVENT, HOTLINE, & CALL-IN.

Quick WINS

Gain:

  • Top of MIND placement
  • Engagement
  • Actionable INSIGHTS
  • Candid comments (eWOM)
  • Email addresses
  • Photos you can use
  • Resolution items
Warning: customer INSIGHTS are addictive!

In development:

Submit your story for our Focus on FUN!

This FUN quiz tool asks non-googable questions about wineries and provides storytelling answers.

Use in Social Media campaigns, email, and in the sales room.

Pre-sale:

35% savings when you order now for Jan. 31, 2020 delivery.

Now: $318               After Jan 31: $489

0
Wine Club Market Report December 2019

Together,

we engage YOUR customers to:

Ready to talk?

* indicates required

Or skip the silly form…

Kristofer SPERRY

kristofer@swsi.info

1.812.720.9606 US

49.0176.8747.3151 DE

Stephen MENKE

stephen@swsi.info

1.217.721.4307 US

(WhatsApp reaches us too.)

“Check out what my friend Kristofer has been working on.  Being that I work with data everyday, it is a very powerful tool that can be used in so many ways!”

Will Stolincy, ComDoc

Be LISTENING