“Exceeding expectations requires preparedness and the more a manager can do to know the customers…the better (the winery) will be positioned to deliver a world-class experience resulting in happy customers and financial gains for the winery.”
Imagine…receiving continuous delivery of customer feedback, new qualified email addresses, new followers & photos…
Cool, right?
We are Customer ENGAGEMENT experts. This is what we do.
We can do it for you like nobody else! (Yup, we said it…)
Let’s start with: “what you would like to achieve?”
If your strategy list includes:
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Customers think of you more often.
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Customers feel more connected to your brand.
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You improve your customer experience.
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You increase VALUE & customers happily spend more with you.
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You increase profitability (in total and per customer).
…then we can help.
360° INSIGHTS
Provides a complete picture of how YOUR customers experience your business.
Focus on…
Understand in depth: your customer’s view of PRICING, SERVICE, WINE CLUB
Gain:
- Top of MIND placement
- Engagement
- Actionable INSIGHTS
- Candid comments (eWOM)
- Email addresses
- Photos you can use
- Resolution items
International Wine Customer SNAPSHOT:
Join us to investigate: “influencing factors for the wine purchasing decision.”
Or skip the silly form…
Kristofer SPERRY
1.812.720.9606 US
49.0176.8747.3151 DE
Stephen MENKE
1.217.721.4307 US
(WhatsApp reaches us too.)
“Check out what my friend Kristofer has been working on. Being that I work with data everyday, it is a very powerful tool that can be used in so many ways!”
