“Exceeding expectations requires preparedness and the more a manager can do to know the customers…the better (the winery) will be positioned to deliver a world-class experience resulting in happy customers and financial gains for the winery.”
Imagine…receiving continuous delivery of customer feedback, INSIGHTS, new qualified email addresses, new followers & photos…
Cool, right?
We are Customer ENGAGEMENT experts. This is what we do.
We can help you do it like nobody else! (Yup, we said it…)
If your strategy list includes:
- Customers think of you more often.
- Customers feel more connected to your brand.
- You fit your customer experience to exceed expectations.
- You increase VALUE & customers happily spend more with you.
- You increase profitability (in total and per customer).
…then we can help.
We use these tools:
360° INSIGHTS
Provides a complete picture of how YOUR customers experience your business.
Focus on…
Understand in depth your customer’s view of PRICING, SERVICE, WINE CLUB
Gain:
- Top of MIND placement
- Engagement
- Actionable INSIGHTS
- Candid comments (eWOM)
- Email addresses
- Photos you can use
- Resolution items
It works like this:
International Wine Customer SNAPSHOT
Are you interested to investigate: “Influencing factors for the wine purchasing decision”?
Do you have at least 1,000 followers or addresses on your email list?
Or skip the silly form…
Kristofer SPERRY
1.812.720.9606 US
49.0176.8747.3151 DE
Stephen MENKE
1.217.721.4307 US
(WhatsApp reaches us too.)
“Check out what my friend Kristofer has been working on. Being that I work with data everyday, it is a very powerful tool that can be used in so many ways!”
